Guide: IPRO Eclipse Publish Case-troubleshooting

By Alicia Penn and Alex Roberts

You may notice when in Eclipse Publish some buttons are blank or the text may look very small. Sometimes restarting the program will be enough to make the buttons populate. Another option is checking the compatibility mode for the program. The compatibility mode helps synchronize Eclipse’s display with your computer’s capabilities. Think trying to run a high-resolution game on a low-resolution computer—the quality of the graphics you experience is not as good as when you run a high-resolution game on a high-resolution computer. Fortunately, the steps to address this in Eclipse are straightforward.

First, Find the Eclipse Publish file and display its properties. Right-click on the LaunchViewer.exe file (the spinny football icon that you use to open the database), and select Properties. The Properties window will look like this, and the tab you want is the Compatibility tab. Click on it.

Next click the Change high DPI settings button at the bottom. A new dialog box will pop up:

Check the Override high DPI scaling behavior box and select System from the drop-down menu below it.

Click the OK button in both windows and close the Properties Window.

Re-open the program. If this doesn’t help, email Kelly_Scribner@fd.org and we will schedule a zoom, screenshare, and figure it out.